Just a handful of days after we reported the Facebook app, along with Messenger, Instagram, Oculus VR and What’s App suddenly had an outage, we’re reporting that it happened AGAIN. The issues, which lasted around two hours on Friday, came days after the social media giant suffered a six-hour outage triggered by an “error during routine maintenance.”
On Friday, some users were unable to load their Instagram feeds, while others were not able to send messages on Facebook Messenger.
Instagram Comms quickly took to Twitter to address the outage, “We know some of you may be having some issues using Instagram right now (🥲). We’re so sorry and are working as quickly as possible to fix.”
Facebook also addressed the outage with a copy/paste update from Monday’s outage, “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”
Twitter did not have the same problems during either outage and many flocked to Twitter to not only get their social media fix, but to also mock ourselves as well as the social media giants by processing the incident in the most healthy way… by posting memes and gifs.
Facebook then posted a follow-up tweet, once things were back to normal stating, “We’re so sorry if you weren’t able to access our products during the last couple of hours. We know how much you depend on us to communicate with one another. We fixed the issue — thanks again for your patience this week.”
Facebook, Instagram and Messenger were all affected by what Facebook described as “a configuration change that affected people globally”. They are claiming that Friday’s outage was NOT connected to Monday’s outage and we are all expected to believe it was all a wild coincidence.
Web monitoring group Downdetector showed there were more than 36,000 incidents of people reporting issues with photo-sharing platform Instagram on Friday. There were also more than 800 reported issues with Facebook’s messaging platform. On Saturday, the website is STILL showing that users are having issues with both Facebook and Instagram!
Downdetector only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, therefore the outage may have affected a much larger number of users.
Many sources, including Forbes are reporting that the outages have cost Zuckerberg over $6 Billion.