As American Airlines’ stock sinks, the company announced Friday that it will resume full flights starting July 1 amid the ongoing coronavirus pandemic.
The airline will continue to notify passengers when their planes are full and allow them to switch to less crowded flights at no extra cost through Sept. 30, according to a statement online. Passengers with flights booked through Sept. 30 can also change their flights, including adjusting origin and destination cities, without incurring a travel change fee but will have to pay for any difference in the fare.
“Our customers trust us to make every aspect of their journey safe. We won’t let them down,” said Alison Taylor, American’s Chief Customer Officer, in a statement. “We will continue to refine and update our practices based on the latest information from health authorities and our own Travel Health Advisory Panel.”
The airline is also awarding eligible AAdvantage elite members with a special credit of up to $400 to use toward an American Airlines Vacations package. Effective July 1, this previously announced credit can be used for any vacation package booked with a U.S. point of origin.
Members can learn more by visiting aavacations.com and by looking for the personalized notification about their award in their AAdvantage account Promotions Center beginning July 14.
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According to the statement, American will ask customers during the flight check-in process whether they have been free of Covid-19 symptoms for the past 14 days. Travelers will be able to complete the coronavirus symptom checklist using self-service machines at airports or during online check-in.
The airline will continue requiring passengers and employees to wear face masks on flights unless they have a medical reasons.
The CEOs of American, United, Southwest and Delta, as well as other major airlines, are expected to meet with Vice President Mike Pence on Friday in order to discuss travel issues related to the coronavirus, including whether the federal government should mandate temperature checks for passengers.
American’s stock was down more than 5% in morning trading.
SOURCE: American Airlines